SMS Privacy Policy
Effective Date: September 1, 2025
1. What Personal Information Is Collected
When you opt in to receive SMS communications from us, we may collect the following information:
- Your mobile phone number
- Your name (if provided)
- Consent status and timestamp
- Communication preferences
- Any responses or interactions with SMS messages
2. How Personal Information Is Used
We use your personal information to:
- Send you updates, alerts, and promotional messages related to our services
- Respond to your inquiries or feedback
- Improve our messaging experience and service offerings
- Maintain records of consent and compliance
3. Who Personal Information Is Shared With
We do NOT share your SMS consent or personal information with third parties or affiliates for marketing or promotional purposes.
SMS consent is not shared with third parties.
Your information may be shared only:
- With service providers who help us deliver SMS messages (e.g., SMS gateway providers), and only to the extent necessary to perform their services
- As required by law, regulation, or legal process
4. Your Choices
You may opt out of SMS communications at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at info@thecanitcollective.ca.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
6. Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted with a revised effective date.